24/7
响应支持
50+
服务国家
20+
年行业经验
Service Promise
SERVICE PROMISE
01
Pre-sales Selection Support
Assisting in determining product direction based on project conditions, and preparing corresponding technical documentation and joint references.
02
Project Delivery Coordination
Coordinating documentation output, installation communication, and project phase alignment to reduce repeated confirmations during execution.
03
After-sales Continuous Support
Maintaining continuous support for issue feedback, documentation updates, and follow-up communication during usage.
Capabilities
CAPABILITIES
Solution Consulting
Organizing requirements around project application scenarios and providing preliminary communication recommendations.
Technical Selection
Providing more suitable product recommendations based on joint width, load, and application conditions.
Installation Guidance
Providing support on installation key points, joint understanding, and documentation handover.
Global After-sales
Supporting remote communication, issue feedback, and follow-up liaison for overseas projects.
Service Process
SERVICE PROCESS
01
Requirements Discussion
Understanding project background, application areas, and key technical conditions.
02
Solution Output
Organizing product direction, documentation checklist, and communication key points.
03
Installation Execution
Coordinating installation understanding, documentation handover, and execution communication.
04
Delivery Acceptance
Following up on project feedback and providing subsequent support recommendations.
FAQ
FAQ
如何获取产品资料？
您可以通过下载中心获取产品样册、参数表和技术资料，也可以联系我们的销售团队获取定制资料。
是否支持海外项目？
是的，我们支持全球项目交付，覆盖50多个国家和地区，提供中英文双语沟通支持。
SERVICE REGIONS
中国
东南亚
中东
欧洲
美洲
Supporting communication for both domestic and overseas projects, with documentation available in both Chinese and English as needed.
CONNECT CHANNELS